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Advice on sending meshes/skins through Hotmail

Started by Panther_Gunn, February 15, 2007, 03:11:32 PM

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Panther_Gunn

Some of you may have experienced less than satisfactory results sending or receiving skins or meshes through Hotmail, thanks to it's virus filter.  After some checking with various meshes & skins, I think I may finally have a definitive answer as to what file(s) Hotmail's filters have a problem with.  The _glow.tga and _refl.tga both seem to trigger this automatic rejection.  I've tried it with old and newer skins & meshes, as well as changing file names and types.  No luck.  What makes these particular files any different from other tga's is a bit of a mystery to me (I'm sure someone who is highly proficient with the mysteries of Photoshop will be able to answer that question).

If a Mod could sticky this, I think it would be very useful to others.

Arilou Laleelay

I have sent a complaint email to Hotmail's support department and they replied with a personal message pretty fast (not a bot-reply). I gave them access to my account, so I think they are going to have a look at the attachment and maybe improve their virus detection to exclude these files.

As soon as I have any news I will post it here. For the time being my account is unreachable, so please do not send anything to it.


PS: Something did pop into my mind just now; would a virus scanner still be able to scan the contents of a ZIP file when you password-protect it? Might be worth a try.

UnfluffyBunny


Panther_Gunn

Quote from: UnfluffyBunny on February 15, 2007, 04:45:30 PM
personally i'd just get a gmail invite :P

That's just because you're anti-social and part of the problem, not willing to *fix* the problem.   :P

nite_stalker

I scanned the unzipped files for viruses with two different sets of softwares. I make sure I scan everything before I send it out. I'm thinking it must be your hotmail account.

detourne_me

i thought it was common knowldege that Hotmail just didnt accept zips with .nifs or kfs in em....   take up syn's solution, get gmail.

Panther_Gunn

Quote from: detourne_me on February 15, 2007, 06:34:08 PM
i thought it was common knowldege that Hotmail just didnt accept zips with .nifs or kfs in em

Nope, I just sent a full mesh (with kf's, nifs, and tga's.....just not any glow or refl) from one Hotmail account to another, without even so much as a hiccup.

I don't think it's an issue of a corrupt/infected file so much as it is *something* in those types of tga's that their software is hitting on.  False positives aren't that uncommon.  My Adaware program used to hit on the comet FX just because there was a well known adware program that was called Comet.